post a parcel at the post office or with the help of a service that is convenient for You
fill out the exchange form on our website, make sure You fill in all the information exchange form
as soon as we receive the package, we will send new items immediately
- Use only services, that allow you and us to track your parcel, if the package does not come to us and we don't have any tracking number there is no way we can find it, and fulfill the exchange
- Products marked with the heading "last pieces" are not exchangeable
- Currently, we cannot provide free return shippings, but we will cover the costs associated with shipping new items. And apart from sending back the items for replacement, you don't have to worry about anything else.